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ozdingo_marketplace asked ·

Postage Policies Override to "Local Pickup Only" or "Nothing".

Just recently a few weeks ago, eBay has been randomly overriding all our postage policies to "Free Local Pickup" only. The problem is whatever policy we assign to the listing, it works fine for a few hours, and then without changing anything to the listing, eBay changes it to"Free Local Pickup".

They are saying it is a "website known issue".


Whats even worst is some products whatever policy is assigned to them it doesnt matter, the listing itself has NO postage at all so nobody can buy it!


It's been a month and about 15 chats with helpdesk and still no solution.


We update the policies via API but something a few hours later changes them back from the eBay side not on the API side.


Any ideas are welcome. We tried everything, re-assigning and deleting, re-pushing, re-updating. It all works for a few hours and without changing anything to the listing eBay just creates a new policy local pickup and assigns it to those listings.


Pleaaaaaaase help! Our business is dead because of this.


Thanks

Mal

postage policies
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