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barracauk avatar image
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barracauk asked ·

UK Auth'n'Auth Sign in Production

Hi,

I have a self use only app and I am trying to obtain a new Auth'n'Auth by clicking "Sign in to Production" button on the Users Token screen, however this takes me to the .com site rather than .co.uk. Previously I've just amended the URL to .co.uk, however this now shows the error: -


There was an error passing information between the third party you just came from and eBay.
Error code: 20.1.5 : 2020-12-14 10:09:05 : signin.ebay.com


Can anyone assist in how I should obtain a new Auth'n'Auth from the UK site?


Thanks

tokenproductionauth-tokenuk
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sagar_developersupport answered ·

Hi @barracauk ,

We have tried to reproduce the issue and we are able to authorize for www.ebay.co.uk successfully.

Please make sure you are following the all of the steps mentioned in the link given below, for getting the token.
REF: https://developer.ebay.com/Devzone/XML/docs/HowTo/Tokens/GettingTokens.html

Best regards ,
eBay Developer Support

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