Can't update inventory items migrated that had forward slashes in SKUs

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conwil2461 asked · Dec 11, 2020 at 02:14 AM

Can't update inventory items migrated that had forward slashes in SKUs

We can't update freshly migrated inventory items that have forward slashes in the SKU (such as MV7N2ZA/A) due to the following error:

"errorId": 2002,

      "domain": "ACCESS",

      "category": "REQUEST",

      "message": "Resource not found",

      "longMessage": "A resource (URI) associated with the request could not be resolved.",

      "parameters": [

        {

          "name": "reason",

          "value": "null for uri: http://api.ebay.com/sell/inventory/v1/inventory_item/MV7N2ZA/A"

        }

      ]

    }

We've tried url encoding the SKU as well, to no avail:

https://api.ebay.com/sell/inventory/v1/inventory_item/MV7N2ZA%2FA returns the same error.

Any help would be greatly appreciated.

inventory api sell api createorreplaceinventoryitem

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Answer 1 · 2020-12-14T02:17:10Z

conwil2461 answered · Dec 14, 2020 at 02:17 AM

@sagar_developersupport These listings were created with the trading API and then migrated over via the new Sell API. Is there any way we can keep the sales statistics on these listings? I'm not sure why this information wasn't made readily available on the bulkMigrateListing API documentation, as we have several of these listings, and if we lose our sales statistics that could be detrimental to our sales.

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Answer 2 · 2020-12-11T22:25:56Z

sagar_developersupport answered · Dec 11, 2020 at 10:25 PM

Hi @conwil2461,

You can not update inventory items that had forward slashes or % in SKUs by using sell API.
The only way you can do is by ending the item and then re-listing it.

Have you originally listed the item through UI or Trading API ?

Note: There is no way to change the SKU if InventoryTrackingMethod is set to SKU.

Best Regards ,
eBay Developers Program

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conwil2461 · Dec 15, 2020 at 03:10 AM

@sagar_developersupport Do you have any idea when this will be fixed? URL encoded symbols such as forward slashes and % signs should definitely be valid URL parameters, especially if you dont strip these characters when you migrate listings to the new API. As it stands we have several listings with sales statistics we'd like to keep that we can't modify at all. Any form of update would be much appreciated

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conwil2461 · Dec 31, 2020 at 01:29 AM

Still no update on this one?

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conwil2461 · Dec 31, 2020 at 01:30 AM

We really need a resolution to this one, and I dont think its fair for us to have to pay for premium support just to get a response to an issue on your end

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