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Unable to load fulfillment policies on production account

GET https://api.ebay.com/sell/account/v1/fulfillment_policy?

marketplace_id= MarketplaceIdEnum


Response body:

"errors"=>[{"errorId"=>2003, "domain"=>"ACCESS", "category"=>"APPLICATION", "message"=>"Internal error", "longMessage"=>"There was a problem with an eBay internal system or process. Contact eBay developer support for assistance"}]

Response headers:
{"content-length"=>"185", "cneonction"=>"close", "date"=>"Fri, 04 Dec 2020 09:33:29 GMT", "rlogid"=>"t6pitf%60quq%60%3F%3Ckuvukqdespse*e20is%28rbpv670%3D-1762d194491-0x138", "x-ebay-c-request-id"=>"ri=cwbpXVhfZypC,rci=5df641c595e41bdf", "x-ebay-c-version"=>"1.1.0", "x-ebay-client-tls-version"=>"771, 3.93.3.84", "x-ebay-esb-upstream"=>"slractsvc.vip.ebay.com", "x-ebay-svc-ep-cookielet"=>"321=0001607074399377", "content-type"=>"application/json", "connection"=>"keep-alive", "strict-transport-security"=>"max-age=31536000"}


Also Return policies and Payment policies have been successfully loaded with the same credentials, marketplace ID, etc. Please help, what's wrong with fulfillment policies?

business policiesfulfillment policy
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stezakh-0 answered

It looks like an API user didn't have policies. Now the user has added fulfillment policies and it works fine. Issue closed. Just wondering why eBay don't show correct error message.

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