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fstojentin avatar image
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fstojentin asked

ReviseFixedPriceItem Error 21916270

Hello all,
we use the XML version of the Trading API. A colleague of mine created some Items manually (i.E. not over the API). Whenever we attempt to update those items with "ReviseFixedPriceItem", we get the error 21916270: "No Matching SKU", and a copy of the item is created instead of updating the already existing item. Funnily enough the original item appears with the SKU we use when updating when we do a "GetSellerListRequest" call. I suspect that the items my colleague created are somehow forbidden of being updated via "ReviseFixedPriceItem", or that the SKU of those items is not being "searched", and thus we get the "No Matching SKU"-Error. Is there any way of confirming this, and, if this is the case, allowing those items to be also updated via "ReviseFixedPriceItem" and SKU? Or do you think something completely different is the issue here?


Best regards:

Fred

revisefixedpriceitemno matching sku
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sagar_developersupport avatar image
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sagar_developersupport answered

Hi @fstojentin,

Was the InventoryTrackingMethod set to SKU while listing the item?


Make sure when you add/list your item you are setting the InventoryTrackingMethod to SKU, http://developer.ebay.com/DevZone/XML/docs/Reference/ebay/AddFixedPriceItem.html#Request.Item.InventoryTrackingMethod. If you do not do this you will not be able to track/find you items using SKU.


Please refer below KB article for more details:
https://ebaydts.com/eBayKBDetails?KBid=2182
Note: Listings with matching SKUs are returned in getsellerlist call regardless of their Item.InventoryTrackingMethod setting.

REF: https://developer.ebay.com/devzone/xml/docs/reference/ebay/GetSellerList.html#Request.SKUArray

Best Regards ,
eBay Developer Support

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sylviar_7020 avatar image
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sylviar_7020 answered

ReviseFixedPriceItem is nearly identical to ReviseItem and you should refer to that call for details on revising items. However, ReviseFixedPriceItem does have these differences from ReviseItem:

  • ReviseFixedPriceItem supports only fields that are applicable to basic fixed-price listings (it does not support fields that are exclusively applicable to auctions, classified ads, or listings with Best TellPopeyes ).
  • The call gives you an option to track inventory by SKU instead of by ItemID.
  • The call supports the revising of multi-variation listings.
  • If needed, you can revise items in bulk by using the File Transfer API and Bulk Data Exchange API.

After one item in a multi-quantity fixed-price listing has been sold, you cannot change the values in the Title, Primary Category, Secondary Category, Listing Duration, and Listing Type fields. However, all other fields in the multi-quantity fixed-price listing are editable.

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