Hello,
I am investigating an error for which I am receiving when calling GetSellingManagerTemplates. Previously, all calls made from my application were working properly. It appears there was possibly a bug introduced in the latest API changes made on Nov 20, 2020. Can you please advise as to why I would be seeing an API server side error when trying GetSellingManagerTemplates?
Code pulled from API Explorer Tool
<!-- REQUEST BODY --> <?xml version="1.0" encoding="utf-8"?> <GetSellingManagerTemplatesRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <!-- Selling Manager API calls are only available to Selling Manager Pro subscribers --> abc...123<ErrorLanguage>en_US</ErrorLanguage> <WarningLevel>High</WarningLevel> <!--The GetSellingManagerInventory or AddSellingManagerTemplate calls return SaleTemplateID --> <!-- Enter a SaleTemplateID --> <SaleTemplateID>28330019014</SaleTemplateID> </GetSellingManagerTemplatesRequest>
<!-- RESPONSE BODY --> <?xml version="1.0" encoding="UTF-8"?> <GetSellingManagerTemplatesResponse xmlns="urn:ebay:apis:eBLBaseComponents"> <Timestamp>2020-11-21T23:19:14.452Z</Timestamp> <Ack>Failure</Ack> <Errors> <ShortMessage>Sorry, something went wrong. Please wait a moment and try again.</ShortMessage> <LongMessage>Sorry, something went wrong. Please wait a moment and try again.</LongMessage> <ErrorCode>10007</ErrorCode> <SeverityCode>Error</SeverityCode> <ErrorParameters ParamID="0"> <Value>Web Service framework internal error.</Value> </ErrorParameters> <ErrorClassification>RequestError</ErrorClassification> </Errors> <Version>1163</Version> <Build>E1163_CORE_APISELLING_19187371_R1</Build> </GetSellingManagerTemplatesResponse>