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davidsupply avatar image
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davidsupply asked

findItemsAdvanced is returning irelevant products while using StartTimeFrom

I am using findItemsAdvanced call in the finding API to find products using keywords.


But I want only to see the products that started from a cspeific time till today, that's why I am using the itemfilter StartTimeFrom to accomplish that.


The thing is that the response includes also products that started before the specified time on the StartTimeFrom value. The question is how I can only seer the relevant products? Because as far as I know, the StartTimeFrom filter is here for this purpose, otherwise, it will be useless to have it.


Request:

<findItemsAdvancedRequest xmlns="http://www.ebay.com/marketplace/search/v1/services">
    
 <keywords>kids</keywords>
    
    <itemFilter>
        <name>StartTimeFrom</name>
        <value>2020-10-06T00:00:00.000Z</value>
    </itemFilter> 

    
    <itemFilter>
        <name>HideDuplicateItems</name>
        <value>true</value>
    </itemFilter>
    

    <itemFilter>
       <name>ListedIn</name>
       <value>EBAY-US</value>
    </itemFilter>

</findItemsAdvancedRequest>


Example of products that shouldn't be returned:

363009427649

143636742684

254545182651


finding apifinditemsadvancedfindingapistarttimefrom
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1 Answer

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vertika_developersupport avatar image
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vertika_developersupport answered

Hi @davidsupply,

Can you please submit a technical support request here - https://developer.ebay.com/my/support/tickets as more details of your developer account are required to triage this issue and you will not be charged if it it a bug.

Best Regards
eBay Developer Support

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