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ar-648139 avatar image
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ar-648139 asked

Missing SalesTaxPercent in ShippingDetails

Hi,

We have seen several API integrations sporadically return a SalesTaxPercent of 0 on some orders (using GetOrdersRequest).

Screenshots:

0pct.png

20pct.png

Both of these were UK customers, buying from the same shop.

Any ideas?


https://developer.ebay.com/devzone/xml/docs/reference/ebay/getorders.html#Response.OrderArray.Order.ShippingDetails.SalesTax.SalesTaxPercent

apiapi and api problem
0pct.png (42.6 KiB)
20pct.png (42.6 KiB)
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There was an issue recently where it was returning 0 for orders, but that was only for a couple of days. Between the 20th and 23rd of October. Does that line up with your dates?



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It could be worse, you could be on managed payments and using the Fulfillment API, in which case, you need to do without any VAT information at all, as it just isnt returned.

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the_koin_club avatar image
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the_koin_club answered

We have the same issue with VAT being pulled through. 'isTaxable' is showing as 'False'.

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sagar_developersupport avatar image
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sagar_developersupport answered

Hi @the_koin_club,

When VAT is applicable to an order, a buyer's VAT Identifier Number (VATIN) will be returned at the order level, and eBay's VAT tax ID will be returned at the line item level for order management calls.

This VAT information will be returned in the following locations:

- Transaction.eBayCollectAndRemitTaxes.eBayReference : this field will show the VAT ID for eBay, and this value may vary based on the region or country. The eBayReference field's name attribute will show the type of VAT ID, such as IOSS, OSS, or ABN.

- Order.BuyerTaxIdentifier.ID : this field will show the VATIN for the buyer, and the corresponding Order.BuyerTaxIdentifier.Type field should return the new VATIN value, which was added to the existing ValueTypeCodeType.

Best regards ,
eBay Developer Support

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nane_5685 avatar image
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nane_5685 answered

Many of the update actions for an Order Edit are known from the update actions available for a Cart. Below is an overview showing the update actions that an Order Edit and a Cart share, as well as the update actions unique to an Order Edit.


MyCCPay

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