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ar-648139 asked ·

Missing SalesTaxPercent in ShippingDetails

Hi,

We have seen several API integrations sporadically return a SalesTaxPercent of 0 on some orders (using GetOrdersRequest).

Screenshots:

0pct.png

20pct.png

Both of these were UK customers, buying from the same shop.

Any ideas?


https://developer.ebay.com/devzone/xml/docs/reference/ebay/getorders.html#Response.OrderArray.Order.ShippingDetails.SalesTax.SalesTaxPercent

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lubefinder avatar image lubefinder ·

There was an issue recently where it was returning 0 for orders, but that was only for a couple of days. Between the 20th and 23rd of October. Does that line up with your dates?



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lubefinder avatar image lubefinder ·

It could be worse, you could be on managed payments and using the Fulfillment API, in which case, you need to do without any VAT information at all, as it just isnt returned.

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