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qsqr3659 asked ·

I use the marketing API to update the promotion through item_ price_ Markdown interface, failed all the time

Hi guys,
I use the marketing API to update the promotion through item_ price_ Markdown interface, failed all the time.
https://developer.ebay.com/api-docs/sell/marketing/resources/item_price_markdown/methods/updateItemPriceMarkdownPromotion

Request json:

{
    "name": "Save up to 10.0%",
    "description": "Save up to 10.0%",
    "startDate": "2020-11-03T10:46:19.000Z",
    "endDate": "2020-11-11T07:30:00.000Z",
    "marketplaceId": "EBAY_US",
    "promotionStatus": "SCHEDULED",
    "promotionImageUrl": "http://thumbs3.ebaystatic.com/m/xxxxxxx.jpg",
    "blockPriceIncreaseInItemRevision": false,
    "applyFreeShipping": false,
    "selectedInventoryDiscounts": [
        {
            "discountBenefit": {
                "percentageOffItem": "10.0"
            },
            "inventoryCriterion": {
                "inventoryCriterionType": "INVENTORY_BY_VALUE",
                "inventoryItems": null,
                "listingIds": [
                    "12346789012"
                ],
                "ruleCriteria": null
            }
        }
    ],
    "autoSelectFutureInventory": true
}


Response:

{
    "errors": [
        {
            "errorId": 2003,
            "domain": "ACCESS",
            "category": "APPLICATION",
            "message": "Internal error",
            "longMessage": "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance"
        }
    ]
}


marketing api promotion
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vertika_developersupport answered ·

Hi @qsqr3659,


Can you please submit a technical support request here - https://developer.ebay.com/my/support/tickets as more details of your developer account are required to triage this issue.

Best Regards
eBay Developer Support

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qsqr3659 answered ·

hi @vertika_developersupport

RlogId :


t6phcfsl%3C%3Dpietn%60gwj%284%7Fyt%7E*w%60ut3527-1759d69171b-0x11e 


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vertika_developersupport answered ·

Hi @qsqr3659,

Can you please provide us the latest rlogId from the response headers?

Best Regards
eBay Developer Support

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RlogId : t6phcfsl%3C%3Dpietn%60gwj%284%7Fyt%7E * w%60ut3527-1759d69171b-0x11e

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