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itwhizzkid99 avatar image
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itwhizzkid99 asked ·

shippingIntermediationFee is always 0.00 - even when seller is using GSP

We have an issue with using the Fulfillment GetOrders API. The orders returned always show 0.00 for the shippingIntermediationFee field, even when the order is filled through the GSP.

This means we are unable to check the portion of the sale that is due to the seller, all we can retrieve is the total paid by the customer to both Pitney Bowes and the seller.

This seems to be a bug, since shippingIntermediationFee should in theory contain the amount paid to the third party GSP provider.

We are based in the UK. Please check and confirm?

global shipping programme
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vertika_developersupport answered ·

HI @itwhizzkid99,

Can you please submit a technical support request here - https://developer.ebay.com/my/support/tickets as more details of your developer account are required to triage this issue and you will not be charged if it it a bug.

Best Regards
eBay Developer Support

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