error 35001 on getReportTask call

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jun-991 asked · Oct 27, 2020 at 08:53 AM

error 35001 on getReportTask call

Hello.
https://api.ebay.com/sell/marketing/v1/ad_report_task call returns error

{"errors":[{"errorId":35001,"domain":"API_MARKETING","category":"APPLICATION","message":"There was a problem with an eBay internal system or process. Contact eBay Developers support for assistance."}]}

....this is a problem when reportTaskId and reportId are different Dingtalk_20201027095135.jpg

error 35001 on getreporttask call

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Answer 1 · 2021-01-08T07:30:18Z

millerba_70 answered · Jan 08 at 07:30 AM

A remarkable ID of the Promoted Listings report you need to get and this ID is produced by eBay when you run a report task with a call to createReportTask.

Would you be able to please settle on getReportTask decision Tellpizzahut

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Answer 2 · 2020-10-29T11:44:40Z

vertika_developersupport answered · Oct 29, 2020 at 11:44 AM

Hi @jun-991,

Report_task_id is a unique eBay-assigned ID for the report task that's generated when the report task is created by a call to createReportTask while report_id is a unique ID of the Promoted Listings report you want to get and this ID is generated by eBay when you run a report task with a call to createReportTask.
Can you please make getReportTask call https://api.ebay.com/sell/marketing/v1/ad_report_task/12743470011 with mentioned request url and let me know if you are getting the same error and provide the rlogID?

Best Regards
eBay Developer Support

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jun-991 · Oct 29, 2020 at 03:23 PM

Helllo，We should now have this result ：

https://api.ebay.com/sell/marketing/v1/ad_report_task/12743470011

RlogId ：t6sitbsjgwj%3F%3Cumjvkq%60vhbuo*pw%7Caa%28rbpv6713-17574f1159a-0xfd

"message": "No ReportTask found for 'report_task_id' 12743470011. Please correct the 'report_task_id' and try again.",

0 ·

Answer 3 · 2020-10-29T01:30:41Z

jun-991 answered · Oct 29, 2020 at 01:30 AM

https://api.ebay.com/sell/marketing/v1/ad_report_task

response ：[id] => 12743670011

RlogId :t6sitbsjgwj%3F%3Ckuvvkq%60vhbuo*e%7Fam7%28rbpv670%3D-1756de570a8-0xf9

https://api.ebay.com/sell/marketing/v1/ad_report/12743470011

response ：

{"errors":[{"errorId":35001,"domain":"API_MARKETING","category":"APPLICATION","message":"There was a problem with an eBay internal system or process. Contact eBay Developers support for assistance."}]}

RlogId :t6sitbsjgwj%3F%3Ckuvvkq%60vhbuo*13h1g%28rbpv670%3D-1756deba020-0xfa

AS soon as possible to help error it , thanks!

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Answer 4 · 2020-10-27T12:53:00Z

vertika_developersupport answered · Oct 27, 2020 at 12:53 PM

Hi @jun-991,

Can please provide us the latest rlogID from the response header where reportTaskId and reportId are same?
And Can please provide us the latest rlogID from the response header where you are getting internal server error?

Best Regards
eBay Developer Support

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error 35001 on getReportTask call

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