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jun-991 asked ·

error 35001 on getReportTask call

Hello.
https://api.ebay.com/sell/marketing/v1/ad_report_task call returns error

{"errors":[{"errorId":35001,"domain":"API_MARKETING","category":"APPLICATION","message":"There was a problem with an eBay internal system or process. Contact eBay Developers support for assistance."}]}


....this is a problem when reportTaskId and reportId are different Dingtalk_20201027095135.jpg

error 35001 on getreporttask call
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vertika_developersupport answered ·

Hi @jun-991,

Report_task_id is a unique eBay-assigned ID for the report task that's generated when the report task is created by a call to createReportTask while report_id is a unique ID of the Promoted Listings report you want to get and this ID is generated by eBay when you run a report task with a call to createReportTask.
Can you please make getReportTask call https://api.ebay.com/sell/marketing/v1/ad_report_task/12743470011 with mentioned request url and let me know if you are getting the same error and provide the rlogID?

Best Regards
eBay Developer Support

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jun-991 avatar image jun-991 ·

Helllo，We should now have this result ：

https://api.ebay.com/sell/marketing/v1/ad_report_task/12743470011

RlogId ：t6sitbsjgwj%3F%3Cumjvkq%60vhbuo*pw%7Caa%28rbpv6713-17574f1159a-0xfd

"message": "No ReportTask found for 'report_task_id' 12743470011. Please correct the 'report_task_id' and try again.",

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jun-991 answered ·

https://api.ebay.com/sell/marketing/v1/ad_report_task

response ：[id] => 12743670011

RlogId :t6sitbsjgwj%3F%3Ckuvvkq%60vhbuo*e%7Fam7%28rbpv670%3D-1756de570a8-0xf9


https://api.ebay.com/sell/marketing/v1/ad_report/12743470011

response ：

{"errors":[{"errorId":35001,"domain":"API_MARKETING","category":"APPLICATION","message":"There was a problem with an eBay internal system or process. Contact eBay Developers support for assistance."}]}

RlogId :t6sitbsjgwj%3F%3Ckuvvkq%60vhbuo*13h1g%28rbpv670%3D-1756deba020-0xfa


AS soon as possible to help error it , thanks!

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vertika_developersupport answered ·

Hi @jun-991,

Can please provide us the latest rlogID from the response header where reportTaskId and reportId are same?
And Can please provide us the latest rlogID from the response header where you are getting internal server error?

Best Regards
eBay Developer Support

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