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smd369 asked ·

error 35001 on getReport call

HTTP/1.1 500 Internal Server Error Content-Length: 182 Cneonction: close Content-Encoding: gzip Date: Mon, 12 Oct 2020 02:42:17 GMT RlogId: t6sitbsjgwj%3F%3Ctofvkq%60vhbuo*msldn%28rbpv6770-1751aafeb62-0x115 Set-Cookie: ebay=%5Esbf%3D%23%5E;Domain=.ebay.com;Path=/ X-EBAY-C-REQUEST-ID: ri=ROXNmUjGzBZ0,rci=985f675824e28a18 X-EBAY-C-VERSION: 1.0.0 X-eBay-Client-TLS-Version: 771, 58.209.88.204 X-EBAY-ESB-UPSTREAM: plrepoapi.vip.ebay.com Content-Type: application/json Connection: keep-alive Strict-Transport-Security: max-age=31536000


{"errors":[{"errorId":35001,"domain":"API_MARKETING","category":"APPLICATION","message":"There was a problem with an eBay internal system or process. Contact eBay Developers support for assistance."}]}


I want to know whether it is the problem of eBay or mine

error 35001 on getreport call
10 |600 characters needed characters left characters exceeded

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sanjiv_developersupport answered ·

Hi @smd369,

Error 500 indicates an error on the eBay server-side, not an error in your application. It is common practice to wait a few seconds and retry the API call again. Please let us know the RlogID of the response header if still you are getting the same error. Sorry for the inconvenience.

Best Regards,
eBay Developer Support

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10 |600 characters needed characters left characters exceeded

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RlogID: t6sitbsjgwj%3F%3Ctofvkq%60vhbuo*msldn%28rbpv6770-1751aafeb62-0x115

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Hi @smd369,

Can you please submit a technical support request here - https://developer.ebay.com/my/support/tickets as more details of your developer account are required to triage this issue and you will not be charged if it it a bug.

Best Regards,
eBay Developer Support

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