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gothicstamps avatar image
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gothicstamps asked

Random server 400 errors

For the last couple of days I started getting apparently random 400 errors returned from the server. This happens with previously working code. Sending the same data as a test it works several times in a row, then it fails several times in a row, then works, then fails, etc. All with the same data, on both the REST and Trading API with the few calls I've tried. Anyone else seeing this?

internal server error
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sanjiv_developersupport avatar image
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sanjiv_developersupport answered

HI @gothicstamps, Can you please let us know the environment and name of some API calls where you are experiencing this issue.


And also, can you please provide us RlogID from the response header for any rest API calls.

Note: The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error.

For better assistance I recommend you to submit a technical support request here - https://developer.ebay.com/my/support/tickets as more details of your developer account are required to triage this issue and you will not be charged if it is a bug.


Best Regards,
eBay Developer Support

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acquaviva_store avatar image
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acquaviva_store answered

Until two-three month ago, the script worked well. But in this two month when I make request in xml the response is html 400 error and this is strange because I'm expecting xml error and not html 400 error.

In my case I'm testing this request:

GetOrders
GetOrderTransactions
From Italy



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tomhunt-5 avatar image
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tomhunt-5 answered

A 400 Bad Request Error indicates that the server (remote computer) is unable (or refuses) to process the request sent by the client (web browser), due to an issue that is perceived by the server to be a client problem. The client may be uploading a file that is too large upsers

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