question

productiwise1 avatar image
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productiwise1 asked ·

Unable to create return policy in my sandbox account

Hello eBay,

I am unable to create return policy in my sandbox store, I have escalated this issue earlier but it is not solved yet. My sandbox account username is testuser_pimworks. While creating the return policy I am getting this error, below is the screenshot


This same error I am getting from months, I tried to create it via API, but the result is the same. Please provide some solution for it. {testuser_pimworks}


ebay apibusiness policiesebay sandboxebay api helpebay errorreturn-policy
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masha-8839 avatar image
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masha-8839 answered ·

Hello eBay

I am not able to link sandbox seller account with my PayPal account .

Seller account is - TESTUSER_PresteleSeller

Paypal email id is - suse542003@gmail.com

· 1 ·
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Sumbit your Sandbox details here under "Help with the eBay Sandbox" section

https://developer.ebay.com/contact-us

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vertika_developersupport answered ·

Hi @productiwise1,

This issue is resolved now. Can you please try to create return policy in sandbox now and confirm?

Best Regards
eBay Developer Support

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productiwise1 answered ·

The error is

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