question

stezakh-0 avatar image
0 Likes"
stezakh-0 asked ·

Cannot Publish Offer in sandbox

Sandbox user: testuser_stepan-mch

Ebay returns this error when I'm trying to publish an offer:

{"errors":[{"errorId":25001,"domain":"API_INVENTORY","subdomain":"Selling","category":"REQUEST","message":"A system error has occurred. Internal Server Error"}

Previously it worked fine for me, but then it started to return this error.

Then it worked again for a few days and now it doesn't work again.

Is there an issue on eBay sandbox side?

I tried to remove item/offer, create it again, create it with different parameters, but anyway eBay returns this 25001 error and I cannot do my tests.

publish offer error
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

stezakh-0 avatar image
0 Likes"
stezakh-0 answered ·

@vertika_developersupport it doesn't work again.

I got response data:


"errorId"=>25001,

"domain"=>"API_INVENTORY",

"subdomain"=>"Selling",

"category"=>"REQUEST",

"message"=>"A system error has occurred. Sorry, error is encountered when creating your item."


Response headers:

{"content-length"=>"173",

"date"=>"Mon, 09 Nov 2020 12:47:08 GMT",

"nncoection"=>"close",

"rlogid"=>"t6pitnmsgwj%28ciuoopu0asu%60pkal%3C%3Dosutowoiudvn.ovu%7Bs%2Bsfvu7371-175ad0b9df5-0x19104",

"x-ebay-c-request-id"=>"ri=IBpf%2F1r5LzRt,rci=dec2c1af71f4bb3e",

"x-ebay-c-version"=>"1.0.0",

"x-ebay-esb-upstream"=>"slrinvapi.vip.sandbox.ebay.com",

"content-type"=>"application/json",

"connection"=>"keep-alive"}


Please, fix it.

· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

vertika_developersupport avatar image
0 Likes"
vertika_developersupport answered ·

Hi @stezakh-0,


Can you please retry the request now and provide us the rlogID from the response header.


Best Regards,
eBay Developer Support

· 1 · Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hello @vertika_developersupport,

Sure, I tried it again, got 500 Internal Server Error and here is the value of rlogID header from response:

t6pitnmsgwj%28ciuoopu0asu%60pkal%3C%3Dosutowoiudvn.077602%29pqtfwpu%29osu%29fgg%7E-fij-174f9fb6835-0x24ff7


0 Likes 0 · ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.