question

mike59999 avatar image
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mike59999 asked ·

Error 32700 Call usage limit has been reached but call limit never reached

Hello,


we are using the new fulfillment api for fetching the orders and confirming the shipments.

But since one week we receiving between 7 and 9 am the message that the limit is reached.

I have tracked all calls to the fulfillment api and they never reached the limit.

The default call limit should be 100.000 and our software makes calls between 6.000 and 8.000.

So i cant understand why im getting the error that the limit is reached.

A request to the analytics api also respond that the limit is at 100.000


            [15] => Array
                (
                    [apiContext] => sell
                    [apiName] => Fulfillment
                    [apiVersion] => v1
                    [resources] => Array
                        (
                            [0] => Array
                                (
                                    [name] => sell.fulfillment
                                    [rates] => Array
                                        (
                                            [0] => Array
                                                (
                                                    [limit] => 100000
                                                    [remaining] => 100000
                                                    [reset] => 2020-09-23T07:00:00.000Z
                                                    [timeWindow] => 86400
                                                )

                                        )

                                )

                        )


Array
(
    [errors] => Array
        (
            [0] => Array
                (
                    [errorId] => 32700
                    [domain] => API_FULFILLMENT
                    [category] => REQUEST
                    [message] => Call usage limit has been reached.
                )

        )

    [type] => 500
)

best regards,


Michael

fullfillment api
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sanjiv_developersupport avatar image
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sanjiv_developersupport answered ·

Hi@mike59999,

Please submit an app-check request here - https://developer.ebay.com/support/app-check
as more details of your developer account are required to triage the issue.

Regards,
eBay Developers Support

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