I have created inventory and created list and offer when i try to publish the offer using sell API [publishoffer]. it gives me error that "return policy not found". when i try to create return policy using ACCOUNT API. and create return policy it gives me error..
{
"errors": []
}
its the complete error. i dont know how to create return policy. i have tried everything.
I am also facing the same issue my sandbox stores username is testuser_pimworks, payload is
{
"name": "minimal return policy, US marketplace",
"marketplaceId": "EBAY_US",
"refundMethod": "MONEY_BACK",
"returnsAccepted": true,
"returnShippingCostPayer": "SELLER",
"returnPeriod": {
"value": 30,
"unit": "DAY"
}
}
Content-Type: application/json and authorization token
Hi,
same issue for me. My sandbox username is TESTUSER_SELLER_VMV.
@sanjiv_developersupport Is there any workaround to create return policies? Can the old API being used or where in the sandbox can such a return policy being created? This bug is actually a blocker becaus I'm trying to create and publish an offer with the inventory API and an existing return policy is a precondition for that.
Please advice a workaround.
thx
Hi @wahkh4783, I was also not able to run the CreateReturnPolicy API call. we are checking with the team and we will update you.
Best Regards
eBay Developer Support
Hi Sanjiv, I am also facing the same issue my sandbox stores username is testuser_pimworks
@sanjiv_developersupport Thanks for responding. i am looking forward to you.
I hope there will be an update soon. 64 people are now following this question (presumably because they have the same problem). It's preventing us from publishing offers.
Same issue.
Hi, is there any update or workaround for this? my sandox user is: testuser_lcattaneo91
Hi,
I meet same issues too, my sandbox username: testuser_phamanh195
62 People are following this question.
