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mivie-50 avatar image
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mivie-50 asked

Why I get Status 500 Internal Error when trying to publish offers and Status 400 with no error on create return policies

Hello guys for the last 2 weeks I tried all methods and meanings to publish offers on sandbox DE, but I still get Status 500 Internal Error and the response json is

{

"errors": [

{

"errorId": 25001,

"domain": "API_INVENTORY",

"subdomain": "Selling",

"category": "REQUEST",

"message": "A system error has occurred. Internal Server Error"

}

]

}


I tried to create from the scrach another marketplace on DE on another dev account and sanbox account but on create Return policies I get Status 400 and the response is the following:

{

"errors": []

}


Can someone help me?

publish offer errorpublish offerpublishofferreturnpollicy-shippingser
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5 Answers

·
jitendra_developersupport avatar image
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jitendra_developersupport answered

Hi @mivie-50,

We apologize for the inconvenience that you are facing. We are working on this issue and we will keep informed of any update.


Best Regards

eBay Developer Support

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lucrimm avatar image lucrimm commented ·

Is there any update? This is a blocking issue and there are already several posts about this..

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stezakh-0 avatar image stezakh-0 commented ·

I have the same issues and already waiting too long. Ebay, please, fix these issues asap. Otherwise people should do their tests in production that's abnormal.

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lubefinder avatar image
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lubefinder answered

Its 3 months on now, is the publishing of offers going to be fixed anytime soon.

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rogerjo-65 avatar image
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rogerjo-65 answered

Thanks for the update and quick reply. I'll be sure to keep an eye on this thread MyCCPay Login

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mivie-50 avatar image
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mivie-50 answered

I didn't get any updates on this problem so I started testing on production enviroment with small list of products and with 0 stocks. This can be a solution for those who don't have lots of articles to publish for testing.

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lubefinder avatar image
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lubefinder answered

I see this is now eBay policy to test on production instead of using Sandbox. https://www.ebay.com/help/policies/listing-policies/test-listings-policy?id=5039

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