question

mivie-50 avatar image
0 Likes"
mivie-50 asked

Why I get Status 500 Internal Error when trying to publish offers and Status 400 with no error on create return policies

Hello guys for the last 2 weeks I tried all methods and meanings to publish offers on sandbox DE, but I still get Status 500 Internal Error and the response json is

{

"errors": [

{

"errorId": 25001,

"domain": "API_INVENTORY",

"subdomain": "Selling",

"category": "REQUEST",

"message": "A system error has occurred. Internal Server Error"

}

]

}


I tried to create from the scrach another marketplace on DE on another dev account and sanbox account but on create Return policies I get Status 400 and the response is the following:

{

"errors": []

}


Can someone help me?

publish offer errorpublish offerpublishofferreturnpollicy-shippingser
10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

5 Answers

·
jitendra_developersupport avatar image
0 Likes"
jitendra_developersupport answered

Hi @mivie-50,

We apologize for the inconvenience that you are facing. We are working on this issue and we will keep informed of any update.


Best Regards

eBay Developer Support

· 2
10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

lucrimm avatar image lucrimm ·

Is there any update? This is a blocking issue and there are already several posts about this..

0 Likes 0 ·
stezakh-0 avatar image stezakh-0 ·

I have the same issues and already waiting too long. Ebay, please, fix these issues asap. Otherwise people should do their tests in production that's abnormal.

0 Likes 0 ·
lubefinder avatar image
0 Likes"
lubefinder answered

Its 3 months on now, is the publishing of offers going to be fixed anytime soon.

10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

rogerjo-65 avatar image
0 Likes"
rogerjo-65 answered

Thanks for the update and quick reply. I'll be sure to keep an eye on this thread MyCCPay Login

10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

mivie-50 avatar image
0 Likes"
mivie-50 answered

I didn't get any updates on this problem so I started testing on production enviroment with small list of products and with 0 stocks. This can be a solution for those who don't have lots of articles to publish for testing.

10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

lubefinder avatar image
1 Like"
lubefinder answered

I see this is now eBay policy to test on production instead of using Sandbox. https://www.ebay.com/help/policies/listing-policies/test-listings-policy?id=5039

10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.