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naant1754 asked ·

Finding API | Link to item with affiliate info now refers to "similar items" page with broken images.

Hello. **findItemsAdvanced** (possibly including other finding API methods) requests with affiliate data now return items with **viewItemURL** that refers not to the description page of the item but instead to the "similar to item" page and all images of item are not available *see the attachment* ![alt text][1].
The issue was reproduced on multiple devices.
This issue started to occur at least since August 31. Example: 1. We make a **findItemsAdvanced** request with affiliate tracking id 5338651124. 2. Response search result contains [this][2] item and it's viewItemUrl = https://rover.ebay.com/rover/1/711-53200-19255-0/1?ff3=2&toolid=10044&campid=5338651124&customid=≶eo=1&vectorid=229466⁢em=133502578544 3. A customer clicks on the link. And then:
Expected behavior (before August 31): The customer ends up on the item description page and all item images are loaded. https://www.ebay.com/itm/Verizon-Fios-Quantum-Gateway-G1100-Wireless-Wi-Fi-Router-FiOS-G1100-Dual-Band-/133502578544?_trksid=p2054897.l4275 Actual behavior (after August 31): The customer ends up on the "similar to item" page where images could not be loaded. https://www.ebay.com/itm/like/133502578544 [1]: /storage/temp/2991-annotation-2020-09-02-181441.png [2]: https://www.ebay.com/itm/133502578544
finditemsadvancedbug reportaffiliate
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eram_developersupport answered ·

Hi@naant1754 ,

Sincere apologies for the issue that you are facing.
I have some comments for you please visit the following link and follow the instructions.
Note: The Finding API uses the same technology used to power the eBay site search.
However, due to application logic employed by the eBay site, site search results may not always match identically with the results returned by the API for similar search criteria.
For example, if you enter an ISBN number only as a search query on the eBay site, the application logic for the eBay site will recognize the format and perform a search by product ID. If you make a similar API request (i.e., pass the ISBN in the keywords field of findItemsByKeywords), the search results are not likely to match those from the site search.


REF:
https://developer.ebay.com/DevZone/finding/CallRef/findItemsAdvanced.html


REF:
https://developer.ebay.com/DevZone/finding/CallRef/types/FindItemsAdvancedRequest.html

please submit a technical support request here - https://developer.ebay.com/my/support/tickets as more details of your developer account are required to triage the issue and you will not be charged if it is a bug.

Regards,
eBay Developers Support


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