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wanaryd avatar image
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wanaryd asked ·

Buyer Email from GetOrders call no longer returning buyer email but replaced with members.ebay.com email address

In the GetOrders trading API we have been adding customers to our order entry system and updating them on order status (which sometimes happens over the course of a month for some manufactured parts) and we could accurately retrieve this from OrderArray.Order.TransactionArray.Transaction.Buyer.Email However now instead of the Buyer Email returned we get this: 12121212121212121212@members.ebay.com where the 1212 part is different generated values. This is potentially very disruptive to our business. It only started happening a few days ago. Please advise.
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eram_developersupport answered ·
Hi @wanaryd, This is working as expected, the user who is in the email intermediation POC ramp are expected to receive only intermediated email and not personal email. Communication between members is a key part of the eBay buying and selling experience, and we want to keep it as open as possible. But it's important that our members feel safe, and aren't getting unwanted emails or offers from other members. To ensure that buyers and sellers adhere to eBay’s policies and protect their privacy, emails will be intermediated by eBay starting August 2020. Email intermediation is pretty much the standard in most marketplaces and this is not a new paradigm. It offers privacy protection and a safe marketplace to our buyers and sellers Regards, eBay Developers Program
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