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eBay API Token Generation keeps Failing

I have just finished making my first eBay application, so I tried to push it onto a production server. To do so, I need a production User Token.

however, each time I try to generate a token here, I get a "Developer name invalid." error at the top. This error only occurs when I try to generate a production token.

 

Firstly, are there any requirements I need to fulfill before being able to generate a production token?

 

If not, what else could be causing this problem? All help is greatly appreciated!

ebay-api-token
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