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visty1791 asked ·

unable to upload the product image in sandbox ebay account

selling
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sanjiv_developersupport answered ·
@visty1791, In order to add product in sandbox please execute addItem call in the sandbox and pass picture URL in the PictureURL field. The URL can be from the eBay Picture Services (images previously uploaded) or from a server outside of eBay (self-hosted). You can pass in up to 12 picture URLs (for most categories and marketplaces) for each listing, but you cannot mix self-hosted and EPS-hosted URLs in the same listing. The UploadSiteHostedPictures call can be used to upload pictures to EPS. Note that if pictures are externally-hosted, they must be hosted on a site that is using the 'https' protocol. URLs using the 'Http' protocol will not be allowed. REF: https://developer.ebay.com/DevZone/XML/docs/Reference/eBay/AddItem.html#Request.Item.PictureDetails.PictureURL Please refer below doc to add product image and please make sure that you are meeting all picture requirements: REF: https://developer.ebay.com/devzone/guides/features-guide/content/Development/Pictures-InListing.html https://www.ebay.com/help/selling/listings/adding-pictures-listings?id=4148 Let me know if this helps.
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visty1791 answered ·
Unable to add product(product photo) in the sandbox eBay account so my Fetcg product API Gives bank error. if anyone knows what's the issue in uploading the product photo then please help me in this or any other way from which I can know that my fetch product and fetch order API is working fine
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visty1791 answered ·
Hello eBay Developer Support I have tried to upload the image from eBay fake link that given in your message URL but from that also I am not able to upload the pic and I have also download the pic from live eBay and then try to upload the image but not able to that also When I upload photos from the local computer or from web URL my pic is shown loading form as shown in a pic![alt text][1] [1]: /storage/temp/2923-ebay-pic-error.png

ebay-pic-error.png (21.3 KiB)
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sanjiv_developersupport answered ·
Hi @visty1791, I executed addItem call in the sandbox and I successfully added product image. Please make sure your picture is meeting all requirements mentioned in below doc: https://developer.ebay.com/DevZone/guides/features-guide/default.html#development/Pictures-Intro.html To add pictures in sandbox use below container: --------------------------- REF: https://developer.ebay.com/DevZone/XML/docs/Reference/eBay/AddItem.html#Request.Item.PictureDetails.PictureURL If the issue still persists please let us know. Best Regards, eBay Developer Support
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