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przefu_37 avatar image
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przefu_37 asked ·

ItemWon notification not received for CHINESE listings

Hi, we are currently exploring Sandbox possibilities in getting eBay notifications. We are interested in getting either of these notifications: * *EndOfAuction* * *FixedPriceEndOfTransaction* * *ItemWon* We use Java eBay SDK to play around. We are able to receive *ItemWon* notification using *FIXED_PRICE_ITEM* listing type. We are not able to receive neither *EndOfAuction*, *FixedPriceEndOfTransaction* nor *ItemWon* notifications for *CHINESE* listings (we believe this value indicates an auction listing). What we do in the playground is the following scenario: * *AddItemCall* as a seller * *PlaceOfferCall* as a buyer (higher bid) * *EndItemCall* as a seller * *GetItemTransactionsCall* as a seller * *CompleteSaleCall* as a seller We are notified by notifications: * *ItemListed* (seller) * *BidPlaced* (buyer) * *BidReceived* (seller) * *ItemMarkedPaid* (buyer) How to receive *ItemWon* notification in this case ? Should we change the scenario somehow ? In our call to *GetNotificationPreferencesResponse* we see response content part: ItemWon Enable I believe we satisfy requirements meant here https://developer.ebay.com/devzone/guides/features-guide/content/Notifications/Notif-ItemWon.html We need assistance. Thank you.
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sanjiv_developersupport answered ·
Hi @przefu_37, Yes, 'CHINESE' listings value indicates an auction listing and eBay sends an ItemWon notification to a subscribed buyer when the buyer has won an auction item due to having the highest bid when the auction listing closed. You can refer beloe KB article to triage platform notification problems: REF: https://ebaydts.com/eBayKBDetails?KBid=706 If you satisfy all requirements mentioned here https://developer.ebay.com/devzone/guides/features-guide/content/Notifications/Notif-ItemWon.html I'd say please file a support ticket here: https://developer.ebay.com/my/support/tickets in order to better assist you. We will need more data from you, some of which may be private information and we do not want to expose it on public forums. Best Regards, eBay Developer Support
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