Can an ebay dev support agent help me link two sandbox user accounts. I have already submitted a request via the dev program FAQ & Support page. No response yet. These are the accounts. ebay sandbox : TESTUSER_seller-Lonnie | Paypal sandbox :
firstname.lastname@example.org, ebay sandbox: TESTUSER_buyer-Mario | Paypal sandbox :
email@example.com I appreciate any help. Thank you.
Hi @lnseemore_blade, Please file a contact us support ticket under 'I need to link my eBay and PayPal Sandbox accounts' and concern team will help you with this and will inform you via your email address. Here is the link to file support request:
https://developer.ebay.com/contact-us#help-with-the-ebay-sandbox Best Regards eBay Developer Support
Hi @sanjiv_developersupport, Can you please help me, it has been 13 days and you are the only person who has responded to me? Per your request I have already submitted a ticket on 6/13/2020, and have received no response. Please, I need these two accounts linked so I can test paypal payments in ebay sandbox. I am grateful for your time and response. [ User 1] ebay : TESTUSER_seller-Lonnie, Paypal :
firstname.lastname@example.org [ User 2 ] ebay : TESTUSER_buyer-Mario, Paypal :
Hi, @sanjiv_developersupport, I don't know if you read my previous message, but if you did, thank you for your assistance. I have received a confirmation email that one of my test user accounts (TESTUSER_seller-Lonnie) was successfully linked to the paypal sandbox. However, my other test user account (TESTUSER_buyer-Mario) was not linked. I have submitted another support ticket, because I need both accounts linked to the paypal sandbox in order to successfully test transactions in ebay's sandbox enviornment. If you could help expedite this process in anyway I will be very grateful. [ User 2 ] ebay : TESTUSER_buyer-Mario, Paypal :
email@example.com Thank you for your time.