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mikdutert_0 asked ·

Error: A postage service is not specified. (#21915469),,Postage is required error on 2 AU sites

All of a sudden, 2 active AU sites/accounts are getting this error when adding and revising listings. Error: A postage service is not specified. (#21915469) At least one valid postage service must be specified. Below is the request for one of the sites mentioned. Thanks! 1045 0 AU AUD ... BasicStyle GTC FixedPriceItem Sunshine Coast PayPal ... 27386 ... 2 0 AU_Regular 0 0 1 1 AU_Express 19.95 0 2 Flat Australia 909 33753635012 ... 0 0 0 ... 4572 Gallery https://www.....jpg 2 Brand Global MPN ... MPN ... None MoneyBackOrExchange Days_30 ReturnsAccepted ... show description ... Buyer Percent_20 1000 173323558018 173323555018 173323556018
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sanjiv_developersupport answered ·
Hi @kidsoffthekerb, In order to better assist you can you please file a support ticket, https://developer.ebay.com/my/support/tickets. We will need more data from you, some of which may be private information and we do not want to expose it on public forums. Best Regards, eBay Developer Support
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kidsoffthekerb answered ·
We got a shipping policy setup under our business polices but the error still existing : alt text Error: A postage service is not specified. (#21915469) At least one valid postage service must be specified.

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kidsoffthekerb answered ·
HI guys We are getting an error when starting the wizard setup for creating the business policy on your server.

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sanjiv_developersupport answered ·
Hi @mikdutert_0, At least one valid postage service must be specified, Can you please check and add this in the shipping policy name in business policies. Hope it helps you. Best Regards, eBay Developer Support
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