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al_957317 asked ·

Cannot publish (publishOffer) - Input error. Seller Inventory Service can not publish the data. Product not found.

Hi, I'm trying to publish a test product to the sandbox environment however I keep getting the same error, is there an issue with my details? **Information from getOffer:** { "offerId": "7485418010", "sku": "EPR_Test_001", "marketplaceId": "EBAY_GB", "format": "FIXED_PRICE", "listingDescription": "Test Description", "availableQuantity": 1, "quantityLimitPerBuyer": 1, "pricingSummary": { "price": { "value": "100.0", "currency": "GBP" } }, "listingPolicies": { "paymentPolicyId": "6118662000", "returnPolicyId": "6118663000", "fulfillmentPolicyId": "6118661000", "eBayPlusIfEligible": false }, "categoryId": "30120", "tax": { "applyTax": false }, "status": "UNPUBLISHED", "listingDuration": "GTC" } **Information from getInventoryItems:** { "total": 1, "size": 1, "href": "/sell/inventory/v1/inventory_item?offset=0&limit=2", "limit": 2, "inventoryItems": [ { "sku": "EPR_Test_001", "product": { "title": "GoPro Hero4 Helmet Cam", "aspects": { "Brand": [ "GoPro" ], "Optical Zoom": [ "10x" ], "Type": [ "Helmet/Action" ], "Recording Definition": [ "High Definition" ], "Media Format": [ "Flash Drive (SSD)" ], "Storage Type": [ "Removable" ] }, "description": "New GoPro Hero4 Helmet Cam. Unopened box.", "brand": "GoPro", "mpn": "CHDHX-401", "imageUrls": [ " http://i.ebayimg.com/images/i/182196556219-0-1/s-l1000.jpg";, " http://i.ebayimg.com/images/i/182196556219-0-1/s-l1001.jpg";, " http://i.ebayimg.com/images/i/182196556219-0-1/s-l1002.jpg"; ] }, "condition": "NEW", "availability": { "pickupAtLocationAvailability": [], "shipToLocationAvailability": { "quantity": 1 } } } ] } **ERROR** { "errors": [ { "errorId": 25604, "domain": "API_INVENTORY", "subdomain": "Selling", "category": "REQUEST", "message": "Input error. Seller Inventory Service can not publish the data. Product not found. Please try again or contact customer support.." } ] } Could I kindly ask for help? Thanks
inventory apipublish offer errorpublishoffer
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anisha_developersupport answered ·
Hi @al_957317, In order to better assist you can you please file a support ticket, https://developer.ebay.com/my/support/tickets. We will need more data from you, some of which may be private information and we do not want to expose it on public forums. Best Regards, eBay Developer Support
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al_957317 answered ·
Hi @anisha_developersupport Will this require me to purchase an hour of support? If so, are there not alternative methods/solutions to my issue? Thanks
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al_957317 answered ·
Hi @anisha_developersupport Could I please get some assistance? Thank you.
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naizarak2 answered ·
just a guess, but have you tried setting the offer's "includeCatalogProductDetails" field to false?
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al_957317 answered ·
Hi @naizarak2 I've tried to change it to false and it still gives me the same error. Thanks for giving me something to try.
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naizarak2 answered ·
i was able to publish a listing using your payload on the US site (production), but got the same error when publishing to ebay_gb. seems like there's a problem with the international sites
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al_957317 answered ·
Hi @naizarak2 I attempted to publish to the US site (production) and still got the same error. Perhaps it's related to my account?
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