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pastie82 asked ·

Sandbox: My eBay -> Personal Information -> Account Type - Not Working

Need to access this section in the sandbox to confirm Account Type so that I can add a listing in the sandbox: "You are unable to list items, because you have not confirmed whether your account is for personal or business use. Go to My eBay -> Personal Information -> Account Type to confirm your account type now so that you can continue to sell." I get this message when attempting to add a listing, but when I try to click on "Personal Information" it just bounces me to the sandbox home page, so I am unable to change any settings. My sandbox account id is "testuser_PaulCrowdy_Bus". Is anyone at support able to assist? Thanks.
sandbox not working
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sanjiv_developersupport answered ·
Hi @pastie82, Use this link to change your test user's account type: https://scgi.sandbox.ebay.com/ws/eBayISAPI.dll?ChangeRegistrationAccountType&guest=1 After you submit the change, you will be redirected to the eBay Sandbox home page. Although you will not receive a confirmation, your account type will be changed. if you still have the issue, please submit a contact us request [here][1] and we will change it for you. [1]: https://developer.ebay.com/contact-us#help-with-the-ebay-sandbox
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