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coolcat-collectables asked ·

GetOrder no longer returning shipping address

I'm currently writing a packing slip generator, yesterday it was working perfectly but today things seem to have changed. Yesterday when I used a getOrder API call, it returned shipping information in fulfillmentStartInstructions; today, there's nothing there. All that's left is ebaySupportedFulfillment: false and fulfillmentInstructionsType:SHIP_TO. Has this changed recently? If so, how can I get the shipping address?
shippinggetorder
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onecall answered ·
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sanjiv_developersupport answered ·
Hi @coolcat-collectables and @onecall, The issue was fixed yesterday, it is working as expected now. Ref: https://developer.ebay.com/support/api-status/production/resolved-fulfillment-getorders-getorder-returning-empty-fulfillmentstartinstructions-without-address-details Best Regards eBay Developer Program
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coolcat-collectables answered ·
I had no idea there was a status page, thanks for the link!
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onecall answered ·
We're having the same issue. Address information disappeared about 5:30 pm PST yesterday. I created a ticket but it says to expect a response in 1-2 days, we can't be down that long.,We are having the same issue. Started at 5:30pm on 5/6. Still looking for a cause/resolution.
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