question

comelovedi avatar image
0 Likes"
comelovedi asked ·

how change account type in sandbox

Using AddItem, i have this error: [ERROR] 2020-04-22 17:49:47,745 com.ebay.sdk.ApiException: You have not specified in my eBay whether you are a private or business seller. Your selling privileges will be suspended until you specify your account type. Please update your registration data in my eBay. but i can not change my account type because i can not use account menu in sand box (it send me to homepage). How can i do? The same cose is ok in production (with production token). Thanks
additem
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

sanjiv_developersupport avatar image
0 Likes"
sanjiv_developersupport answered ·
Hi @comelovedi, Yes, the Account API lets sellers create and manage the different business policies associated with their eBay Seller accont in production and in the sandbox environment also. - Fulfillment policy - Payment policy - Return policy Ref: https://developer.ebay.com/api-docs/sell/account/overview.html Best Regards eBay Developer Support
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

comelovedi avatar image
0 Likes"
comelovedi answered ·
Tanks. I think that i have made all bacause now i can add an item. But i have a question to do. Can i create selling, returning, shipping policy in sandbox ?
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

sanjiv_developersupport avatar image
0 Likes"
sanjiv_developersupport answered ·
Hi @comelovedi, Use this link to change your test user's account type: https://scgi.sandbox.ebay.com/ws/eBayISAPI.dll?ChangeRegistrationAccountType&guest=1 After you submit the change, you will be redirected to the eBay Sandbox home page. Although you will not receive a confirmation, your account type will be changed. if you still having the issue please create a contact us request [here][1] and the concerned team will do it for you. [1]: https://developer.ebay.com/contact-us#help-with-the-ebay-sandbox
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.