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lazc_41 asked ·

Phone number is different.

Hello, I am retrieving phone number of customer using; OrderArray.Order.ShippingAddress.Phone But in some orders phone number is different from the website. Why? Thanks,
order detailscustomer
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boli3147 answered ·
@sanjeev_developersupport Same Problem, Help.
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lazc_41 answered ·
Hello @sanjeev_developersupport , Other API's has the same problem i think. Could you please check [this question][1] too. [1]: https://forums.developer.ebay.com/questions/35691/getorders-phone-error.html Problem is same, phone numbers comes from no where. Thanks,
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lazc_41 answered ·
Hello @sanjeev_developersupport, We are still getting wrong phone numbers randomly for our eBay orders, using Trading API. Thanks,
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lazc_41 answered ·
Hello @sanjeev_developersupport I can retrieve all address information wright but only the phone number is different between website and API. So If you want to solve this problem, let me know. I will give free support trough this bug. Thanks,
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sanjeev_developersupport answered ·
Hi @lazc_41, In order to better assist you can you please file a support ticket, https://developer.ebay.com/my/support/tickets. We will need more data from you, some of which may be private information and we do not want to expose it on public forums. Best Regards eBay Developer Support
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