question

fehal_70 avatar image
0 Likes"
fehal_70 asked ·

got error 21916720 Cannot list with both product listing details and item compatibilities. only on some products

Hello developers, i try to upload products through M2E pro. Some Products throw the error above, other products are already uploaded. All of these products have the same category (174100: Auto & Motorrad: Teile->Auto-Ersatz- & -Reparaturteile->Antriebsteile & Getriebe->Kupplungssätze) and equal data. The error message: Short error: Cannot list with both product listing details and item compatibilities. Long error: Cannot list with both product listing details and item compatibilities. Either provide product listing details or manually specify item compatibilities. (German message: Es ist nicht möglich, Artikel sowohl mit Produktdetails als auch mit Artikelkompatibilitäten einzustellen. Stellen Sie entweder Produktangebotsdetails bereit oder geben Sie manuell Artikelkompatibilitäten an.) Has anyone ever solved the problem or an idea on which data ebay could be disturbed?
magentoclutebay car partsm2e protecgento
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

fehal_70 avatar image
0 Likes"
fehal_70 answered ·
Hello developers! The problem was the transmission of the EAN. This caused Ebay to assign any data to the article, which we also transferred to the article. After turning off the automatic transfer of the EAN and transferring the EAN as an custom attribute for the category, it works. (M2E Pro Description settings -> ebay catalog identifiers -> EAN: Does Not Apply) Many Thanks to the M2E Pro Support Team
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

fehal_70 avatar image
0 Likes"
fehal_70 answered ·
Thanks for the Answer! ok, thats the Error message but not the reason/description for it. This does not explain why, in case of two similar products, the first one can be uploaded and the second one cannot. Both have a vehicle compatibility list, a list of equivalent manufacturer numbers, a description, various attributes...
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

sanjeev_developersupport avatar image
0 Likes"
sanjeev_developersupport answered ·
Hi @fehal_70, You cannot list both with product listing details and custom item compatibilities. If you list using product details then you cannot have custom item compatibilities. Best Regards eBay Developer Support.
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.