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klemkle_hs6cuxf asked ·

Order with Deleted Item Listing not Fetched in GetOrders Call

A customer of ours has a few orders for which the items were de-listed. The orders still show as ready to ship on the eBay side but the item name has been dashed out and the orders are not returned when a GetOrders request call is made. Is it expected for these orders not to be included in a GetOrders call?
getordersitemsdelisted
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highqualitysale answered ·

Hi.

I have the same issue today. I Use Trading API and orders with Deleted Item Listing not Fetched in GetOrders Call. Any solutions ?

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sanjeev_developersupport answered ·
Hi @klemkle_hs6cuxf, Can you confirm you are using Trading API or Fulfillment API? Note: The GetOrders API call of Fulfillment API covers only the transactions that have completed the checkout process. This includes both paid purchases and purchases that do not require upfront payment (such as COD). However, the API does not cover pending payment purchases that require upfront payment before shipment.
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