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insolvtrade avatar image
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insolvtrade asked

Cannot generate an OAth token

Hi there! We are experiencing issues with generating a user (OAth) token, I think. Production environment. When we are trying to get a user token, we are checking the OAth (new security) box and a window appears that says: Please go to Get a Token from eBay via your Application and configure your eBay sign-in settings for one redirect URL. We have tried to do this many times, but no luck, apparently. I mean, the sign-in test seems to be passed, we manage to log in successfully, but when we get back to the page nothing changes. What is wrong with it? How do we get the user token? I am sorry if this is a trivial matter to you, but my knowledge in this field is close to zero, and the specialist does not speak English very well. I could not find an 'eBay developers program for dummies' anywhere... I really hope someone will give us a hand with that issue. Greetings from Poland.
user token
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ankit_developersupport answered
Hi @insolvtrade, Could you please provide me the compete step which you follow to get token . if possible provide me a screenshot of the page where you are using token? Knowledge Base article: https://ebaydts.com/eBayKBDetails?KBid=2018 Best Regards, eBay Developer Support
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insolvtrade answered
Hi! Now that's strange! I was going to fill your request and after signing in the problem occurred no more. I do not know it if was just a matter of time for it to fix itself or it was someone else's doing, but it seems like the token has generated and we can move on with our API plans. Many thanks for your attention! Kind regards,
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