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InactiveAutoUser avatar image
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InactiveAutoUser asked

Auth token is invalid temporarily

Hello,

 

last Sunday I received this message from the API: "Auth token is hard expired". So I generated a new token and changed the code.

After this the API call works again, but only for three times. Then I receive "931 : Auth token is invalid.
Validation of the authentication token in API request failed."

I have generated a new token again and then one call did work the next call shows the error 931 again. I tried it a few times with the same procedure but always the same problem. My php script has worked a long time with no problem. Is there a solution?

auth-token
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5 Answers

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vijayta.developersupport avatar image
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vijayta.developersupport answered

Hi

 

Here is the KB article that discusses the possible reason for this error : https://ebaydts.com/eBayKBDetails?KBid=630

 

If this doesn't address your issue, please file a support ticket here : http://developer.ebay.com/support/developersupport/

 

Thanks

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d4nr0k avatar image
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d4nr0k answered
We have the same issue. With some tokens requests to the Trading API results in a 931 invalid token error response. We checked the following: * token expiration date (valid until Octobre 2017) * token semantics (a-z A-Z 0-9 + / *) Everything is fine. Any Ideas?
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mholbrgr avatar image
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mholbrgr answered
Im having a similar problem when subscribing to notifications to a .asp. When I send the call to subscribe to email address it comes back successful, but when I try to subscribe to my .asp url it comes back as Failed to authorize the user token. Its the same token, whats up with that?
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antonioferramenta avatar image
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antonioferramenta answered
I'm having the same problem, token Expires: Fri, 25 May 2018 22:38:58 GMT but work only for one time. May be this the cause? http://pages.ebay.com/help/sell/revising_restrictions.html
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present_jp avatar image
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present_jp answered
I have a similar problem in Python sdk. I use new UserToken updated to use refresh token for auth token. Please tell me how to solve.
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