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chriwig-3612 avatar image
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chriwig-3612 asked

purchaseOrderStatus is missing

Hi, we try to provide the current status of their ebay orders to our customers who buy with guestOrderPurchase. That's why we call the ebay API whenever a customer visits our order history. We observed a case for which the order status (purchaseOrderStatus) is not provided in the response of the API call. ... "additionalSavings": { "value": "0.00", "currency": "USD" } }, "purchaseOrderPaymentStatus": "PAID", "refundedAmount": { "value": "0.00", "currency": "USD" } } So while the purchaseOrderPaymentStatus is given in this response, the purchaseOrderStatus is not. Is this a new behaviour? Other orders do have the status. Is there a reason why this order hasn't got a purchaseOrderStatus?
api call
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sanjeev_developersupport answered
Hi @ chriwig-3612, To solve your query we need some confidential data. Due to open forum environment , we suggest you to file an premium support ticket so that we will solve your issue there . Ref: https://developer.ebay.com/signin?return_to=%2Fmy%2Fsupport%2Ftickets Best Regards, eBay Developer Support
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