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matro2660 asked

Sandbox - unable to publish offer

Hello, Please update my test account - **testuser_isensdu** - so that I can sell products. At this time i'm getting the following error: *Incomplete account information. Before you can list this item we need some additional information to create a seller's account.* Thanks, Mattia
seller account
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jewellerybox answered
Having trouble here today aswell have been trying all morning to list something and getting partial page loads but no specific errors wondering if there is some sandbox issue in general
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sagar_developersupport answered
Hi @matro2660, Please provide paypal sandbox account to link your sandbox account to paypal so that you can sell products on sandbox environment. Best Regards, eBay Developer Program
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matro2660 answered
Hi @sagar_developersupport, i'm not able to link my paypal sandbox account, inside ebay sandbox site, the link "Link my paypal account" redirect to a broken page. Thank for your answer. Mattia
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sagar_developersupport answered
Hi @matro2660, Apologize for the inconvenience. We are aware of that "Link my paypal account" is currently not working. Please provide paypal sandbox account to us so that we can link it with sandbox for you. Best Regards, eBay Developer Program
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matro2660 answered
Thank you @sagar_developersupport my paypal sandbox email is **mattia.rosi-seller@gmail.com** and my ebay sandbox user is **testuser_isensdu** Best Regards, Mattia
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sagar_developersupport answered
Hi @matro2660, We apologize for the inconvenience, as the self-service eBay/PayPal sandbox linking does not work at this time. We have successfully linked testuser_isensdu to mattia.rosi-seller@gmail.com for you. Thank you for your patience. Best Regards, eBay Developer Program
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matro2660 answered
Ok thanks. I have one more question about the sandbox site, i'm not able to sell any product because the image uploader does not upload my photos, and it isn't possible to publish a product without photo, how can i solve the problem? Thanks, Mattia
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sanjeev_developersupport answered
Hi @matro2660, Please share us with the error message? which API call you are using?
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matro2660 answered
Sorry, i'm using the sandbox site not the api. Thanks, Mattia
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vi_cvin_62aa3clhqp answered

Please help me!
When I call the "publishOffer" request from Inventory API using the API Test tool and a sandbox account, it always return "Incomplete account information. Before you can list this item we need some additional information to create a seller's account."


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