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Question by yobinbou · Dec 03 at 04:13 PM · account activation

Account registration rejected and no update for 6 months

Hi, @sanjeev_developersupport could you help in this regards? I have sent multiple requests, but nothing is moving. There is no reason, that account should have been rejected, as basically we are not providing any reasonable information during the registration, so I don't get what is wrong. Thank you in advance. User - yobinbou

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Answer by yobinbou · 6 days ago

@eram_developersupport ?

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Answer by eram_developersupport · 3 days ago

Hi @yobinbou,

Could you please provide your developer user name , so that we can check where the issue is?

Best Regards,

eBay Developer Support

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Answer by yobinbou · 2 days ago

@eram_developersupport, my username is yobinbou. Also if it helps, by adding gmail_dotcom to it, you will have the email.

Hopefully, you can resolve it. Thank you.

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Answer by sanjeev_developersupport · 2 days ago

Hi @yobinbou,

Your eBay developer account under the username yobinbou is rejected.

If you believe you have been wrongly rejected you can create a ticket using https://developer.ebay.com/contact-us (under the "My account registration was rejected" section) and state why you shouldn't have been rejected in the "Tell us your use case..." input

Best Regards

eBay Developer Support

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Answer by yobinbou · 2 days ago

@sanjeev_developersupport That much I know by myself - even the title indicates that. During registration we do not add much information, which doesn't give any reason to be rejected, so how can I know what is wrong with it. Instead of copying the same message and avoiding extra chatting here, you could just check and push registration through.

In fact, I have been creating tickets almost daily for a few months, but never got a response. So can you finally do something on this regard?

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Answer by eram_developersupport · 2 days ago

Hi @yobinbou,

Could you please retry and register yourself again?

As soon as you register, you should get an email for which they need to respond within 24 hours.

Best Regards,

eBay Developer Support

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Answer by yobinbou · yesterday

@eram_developersupport

In case you mean to register again by creating a new user, I cannot as the email had been used.

If you are talking about creating a new ticket, I did, but I haven't received (and so far never had) any confirmation via email.

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