Missing ShippingPackageInfo.HandleByTime in ShippingServiceSelected
I want to get the data of ship by date. But the fields of HandleByTime and ShippingPackageInfo were not returned after I made calls such as GetSellerTransactions and GetItemTransactions. The docs says ShippingPackageInfo "This container is no longer applicable", but not mention HandleByTime. Can you tell me if HandleByTime is not available?
If unavailable, can you tell me where I can get similar data from API? Thank you.
Hi @carlkoba,
Please go through GetOrder call and let us know if it helps you. BTW we are checking GetSellerTransactions for the same.
https://developer.ebay.com/DevZone/XML/docs/Reference/eBay/GetOrders.html
Best Regards
eBay developer Support
Hello @sanjeev_developersupport,
Thanks for your quick reply. I have tried GetOrders call, but same as GetSellerTransactions and GetItemTransactions. There are only ShippingServiceSelected.ShippingService and ShippingServiceSelected.ShippingServiceCost in the return data.
Hi @carlkoba,
In order to triage this issue further, we will need more information and this is best done through a support ticket my recommendation is to file a support ticket with the XML request body so that we can look into this more closely but before that please go through the doc.
Best Regards
eBay Developer Support
You have removed the container ShippingPackageInfo from API. I don't know it's by mistake or not.
Same issue who has posted last year. https://forums.developer.ebay.com/questions/26819/how-to-get-handling-time-of-order.html
