question

kaleido.shop asked Nov 28, '19

getOrders - Orders with COD or Money Transfer not listed

Hello, try to use Fulfillment API and "getOrders" to retrieve all orders instead of old Trading API. Unfortunately, not all Orders are in Response. Orders with other paymentsMethods than "PayPal" are missing. Documentation shows Payment Methods "PAYPAL" and "CREDIT_CARD", see https://developer.ebay.com/api-docs/sell/fulfillment/types/sel:PaymentMethodTypeEnum and not "COD" and "MoneyTransfer" Is there any way to get this order with Fulfillment API? Why? Best Regards, kaleido

getorders fulfillment api paymentmethods cod moneytransfer

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eram_developersupport answered Nov 29, '19

Hi @ kaleido.shop, You can go with Account API which consist "COD", "PAYPAL", "CREDIT CARD",..etc. REF: [GetPaymentPolicies][1] [PaymentMethodType Enum][2] Best Regards, eBay Developer Support [1]: https://developer.ebay.com/api-docs/sell/account/resources/payment_policy/methods/getPaymentPolicies [2]: https://developer.ebay.com/api-docs/sell/account/types/api:PaymentMethodTypeEnum

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kaleido.shop answered Nov 30, '19

Hi @ eram_developersupport, our Standard Payment Policie with ID "15686054010" include PAYPAL and MONEY_ORDER (??, in German it's called "Überweisung".) Buyers already use this Payment Type MONDEY_ORDER. I can send you an Order ID, maybe. "getOrder" with such an Order ID => Works fine. paymentReferenceId = SIS and paymentStatus=PENDING "getOrders" with timestamps include this OrderID => Doesn't work. Only Orders with paymentStatus PAID are included. Best Regards, kaleido.shop

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kaleido.shop answered Nov 30, '19

Hi again, try to create a new PaymentPolicie include "MONEY_ORDER" raises errorId": 20405, "domain": "API_ACCOUNT", "category": "REQUEST", "message": "Invalid payment method.", "longMessage": "„Überweisung“ ist keine unterstützte Zahlungsmethode", "inputRefIds":

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sanjeev_developersupport answered Dec 9, '19

Hi @kaleido.shop, Can you please provide us with your order ID? Best Regards eBay Developer Support

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