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Question by kaleido.shop · Nov 28 at 02:07 AM · fulfillment apigetorderspaymentmethodscodmoneytransfer

getOrders - Orders with COD or Money Transfer not listed

Hello, try to use Fulfillment API and "getOrders" to retrieve all orders instead of old Trading API. Unfortunately, not all Orders are in Response. Orders with other paymentsMethods than "PayPal" are missing.

Documentation shows Payment Methods "PAYPAL" and "CREDIT_CARD", see

https://developer.ebay.com/api-docs/sell/fulfillment/types/sel:PaymentMethodTypeEnum

and not "COD" and "MoneyTransfer"

Is there any way to get this order with Fulfillment API?

Why?

Best Regards, kaleido

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Answer by eram_developersupport · Nov 29 at 04:57 AM

Hi @ kaleido.shop,

You can go with Account API which consist "COD", "PAYPAL", "CREDIT CARD",..etc.

REF: GetPaymentPolicies

PaymentMethodType Enum

Best Regards,

eBay Developer Support

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Answer by kaleido.shop · Nov 30 at 07:47 AM

Hi @ eram_developersupport,

our Standard Payment Policie with ID "15686054010" include PAYPAL and MONEY_ORDER (??, in German it's called "Überweisung".)

Buyers already use this Payment Type MONDEY_ORDER. I can send you an Order ID, maybe.

"getOrder" with such an Order ID => Works fine. paymentReferenceId = SIS and paymentStatus=PENDING

"getOrders" with timestamps include this OrderID => Doesn't work. Only Orders with paymentStatus PAID are included.

Best Regards, kaleido.shop

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Answer by kaleido.shop · Nov 30 at 08:05 AM

Hi again, try to create a new PaymentPolicie include "MONEY_ORDER" raises

errorId": 20405, "domain": "API_ACCOUNT", "category": "REQUEST", "message": "Invalid payment method.", "longMessage": "„Überweisung“ ist keine unterstützte Zahlungsmethode", "inputRefIds":

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Answer by sanjeev_developersupport · 2 days ago

Hi @kaleido.shop,

Can you please provide us with your order ID?

Best Regards

eBay Developer Support

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