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onlinecarstereo_com avatar image
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onlinecarstereo_com asked ·

How to retrieve Tracking Number using .NET SDK

Hello,

 

I'm using the .NET SDK in an asp.net website. I'm having problems retrieving the ebay items Tracking Number. I'm currently using the GetMyEbaySelling api call which supposedly contains a "ShippingDetails.ShipmentTrackingDetails" object but the ShipmentTrackingDetails is always empty. I also checked the returned XML in the API Test Tool and I cannot find any ShipmentTrackingDetails element. Is there any other API call I should use to get an item's Tracking Numbers. Appreciate any tips.

 

Thanks

Jason

tracking-numbernet-sdk
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Hello, Still not having success with this issue. Anyone from eBay developer support who can chime in? I would really appreciate any help.

 

Thanks a bunch.

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Hi Jason,

 

The ShipmentTrackingDetails is not a returned field for the GetMyeBaySelling API call, http://developer.ebay.com/DevZone/XML/docs/Reference/eBay/GetMyeBaySelling.html. ; You can find it using any of our order management API's, GetOrders/GetSellerTransactions/GetItemTransactions.  You may be finding the ShipmentTrackingDetails within .NET because it may be in our back end code still from either being deprecated in the past or maybe inserted for futuer use.

 

http://developer.ebay.com/DevZone/XML/docs/Reference/eBay/GetOrders.html

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Thanks Josh, 

 

I tried using the GetOrders api call but still the ShipmentTrackingDetails returns empty even when the items are shipped with tracking numbers added. I also used detail level DetailLevelCodeType.ReturnAll but its not helping either. Any ideas?

 

Regards

Jason

 

 

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I'm still struggling to find a solution for this. I tried all API calls that would supposedly return the Tracking Numbers but none of them works.

Any help would be greatly appreciated.

 

Help Ebay!

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I would suggest opening a support ticket, http://developer.ebay.com/support/developersupport/request/

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devanathan.developersupport@ebay.com answered ·

Hi onlinecarstereo_com,

How the tracking number are added. Wherther you use CompleteSale call or just editing the SaleRecord in Selling Manager.

If you use CompleteSale call then the transaction calls like GerOrders, GetItemTransactions and GetSellerTransactions will return the tracking number within the ShipmentTrackingDetails container.

On the other hand if you edit the SaleRecord in Selling Manager and update the tracking number then it is not guaranteed to reflect these same changes.

Please refer to the following knowledge base article for more clarification on this:

https://ebaydts.com/eBayKBDetails?KBid=1917

If still you have issues in getting the tracking number from any of the transaction calls I recommend you to file a support ticket http://developer.ebay.com/support/developersupport/request/

Have a nice day.

Best Regards,
Devanathan Sampath
eBay Developer Support

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