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Question by gausi_21 · Nov 18 at 08:05 AM · account activationregistration

Account Registration is rejected

This is frustrating to not have any support from ebay for people starting to develop the application for ebay platform.

My account was rejected without any notice (probably during validation), there is no clear indication what was wrong or why it was rejected.

Most frustrating is the message "Your account registration was rejected due to problems with the data provided or other irregularities. If you believe this rejection is in error, please see our FAQs and Contact Channels page or work with your eBay representative directly."

There is only 4 information requested in registration, username, email, password and phone number.

I don't understand what could be wrong or irregularities with data provided there. contacting support is like sending messages in black hole, absolutely no reply or even acknowledgement.

If eBay do not want developers to help expand the use of eBay and make more money, they should stop the registration process and devs including me can simply move to new platform like Shopify and Amazon.

I have merchant who want to develop the automation to sell 1000s of items and I have no ways to get started.

username: gautamsi

thanks Gautam Singh

tmzafar

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Answer by sanjeev_developersupport · Nov 20 at 06:44 AM

Hi @gausi_21,

If you believe you have been wrongly rejected you can create a ticket using https://developer.ebay.com/contact-us (under the "My account registration was rejected" section) and state why you shouldn't have been rejected in the "Tell us your use case..." input

Best Regards

eBay Developer Support

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Answer by gausi_21 · Nov 20 at 07:19 AM

well, if someone could respond to that. I already tried it two times already.

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Answer by eram_developersupport · Nov 20 at 09:37 PM

Hi @gausi_21,

Your account registration is rejected for 'developer.ebay.com' or 'eBay.com'?

Best Regards,

eBay Developer Support

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Answer by gausi_21 · Nov 21 at 12:59 AM

rejected for developer account at - http://developer.ebay.com/

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Answer by tmzafar · yesterday

I have the exact same issue and i don't understand why? You can ask for the use case while registering? Why don't we get email notification about the status?

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