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No categories in Sandbox

We're using the Trading API with user tokens set up using Auth'n'Auth. When we use the GeteBayOfficialTime call for testing on the Sandbox, everything works great, but when using the GetCategories call, we keep getting a successful response (a GetCategoriesResponse with Ack set to Success), but no categories. We've tried changing all of the input parameters (ViewAllNodes, CategorySiteID, etc.), but nothing has any effect. Does anyone have an idea of what could be going wrong?
sandbox-problemsandbox not working
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