question

auto-trend avatar image
0 Likes"
auto-trend asked ·

App Check cannot be submitted

Since several days we try to go through the App Check, unfortunately we fail at the possibility to send the form because an error message appears: There was an error. If this problem persists, contact the eBay Developers Program for support. Because nobody reacts to our first post I have to ask the same question again, for reference: https://forums.developer.ebay.com/questions/32127/app-check-to-increase-api-call-limits-cannot-be-su.html
api callapi-limitapi call limits
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

sanjeev_developersupport avatar image
0 Likes"
sanjeev_developersupport answered ·
Hi @auto-trend, Sorry for the delay. We have responded on your app check ticket. Please update the ticket with your response via the developers' website as follows: 1. Browse to https://developer.ebay.com/my/support/tickets 2. Sign in with your developer account 3. On the developer support page, select the contact (who created the ticket) 4. Locate ticket number  , and open the ticket 5. Click on Update Report to update the ticket Best Regard eBay Developer Support
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

auto-trend avatar image
0 Likes"
auto-trend answered ·
To quote eBay: "You'll hear back from us with 3 - 5 business days." I doubt we can expect an increase in the call limit tomorrow? The time is running out and my boss is mad (at me). When can we expect a result? Today is the 7th working day. Kind regards!
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

sanjeev_developersupport avatar image
0 Likes"
sanjeev_developersupport answered ·
Hi @auto-trend, We will submit app check ticket for you but it might take a day to resolve the issue. Thanks for your patience. Best Regards, eBay Developer Support
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

auto-trend avatar image
0 Likes"
auto-trend answered ·
eBay Developer Program Username: SimpleCodes Browser that we have tried out: - Firefox x64 68.0, Windows 10 x64 - Microsoft Edge 44.18362.267.0, Windows 10 x64 - Chrome x64 76.0.3809.100, Windows 10 x64 - Internet Explorer 11.295.18362.0, Windows 10 x64 - Opera 62.0.3331.66, Windows 10 x64 It was tried with empty cache, also with InPrivate/Incognito mode. Of course, we also tried different networks, different times and different computers without success. We have saved the draft, but for the sake of completeness, even there are minor problems. For example, the checkboxes are saved incorrectly. After saving the draft "Application Type" is always set to "Desktop", "Content Display" always activates all checkboxes. ... but all we need is a higher call limit. Thanks for your help!
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

sanjeev_developersupport avatar image
0 Likes"
sanjeev_developersupport answered ·
Hi @auto-trend, Sorry for the trouble caused to you. Click on “Save as a draft” in the App Check. We can submit the ticket on your behalf. Also, please provide the following details: 1. eBay Developer Program Username 2. Browser Used 3. Browser Version Best Regards, eBay Developer Support
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.