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grillestory avatar image
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grillestory asked ·

I got dead cycle when I try to get UserToken

Hi there,
I got dead cycle when I try to get UserToken.  
1: one way, I have an developer account, login then try to get usertoken, it need to login again via ebay account. I tried but they can not allow.
2: try second way. login developer account via my ebay account. then I try to get usertoken when I select sandbox. let me login sandbox account. I can not login my sandbox account via exist information.
3: try to register new sandbox ebay account. it direct to developer home.
I can not find away to go through.

Thanks for your reply.
 

usertoken-password-sandbo
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vijayta.developersupport avatar image
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vijayta.developersupport answered ·

Hi

 

Please make sure you follow all the steps as mentioned in the KB article : https://ebaydts.com/eBayKBDetails?KBid=2018

 

Please make sure you are using the correct credentials for sandbox environment. If you try to use production credentials while trying to create sandbox token, it won't work.

 

Thanks

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