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softwarehandel asked

getOrders does not show all orders

If using the getOrders method not all valid orders are returned. But the orders are shown when using the getOrder method. Example: https://api.ebay.com/sell/fulfillment/v1/order?filter=creationdate:%5B2019-08-20T00:00:00.000Z..%5D&limit=50&offset=0 This order is missing in the response of the above request: https://api.ebay.com/sell/fulfillment/v1/order?orderIds=05-03816-79256 Regards
getorders-ebay-api
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ankit_developersupport answered
Hi @softwarehandel, you can go through the attached document : [ https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetOrders.html][1] Best Regards eBay Developer Support [1]: https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetOrders.html
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softwarehandel answered
Hi @ankit_developersupport . This means the (new) Fulfillment API isn't capable of showing me _all_ (pending) orders and i have to use the (old) Trading API? But why is the order displayed by the Fulfillment API if i call it with the specific orderId then? Regards
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ankit_developersupport answered
Hi @softwarehandel, Apologize for the inconvenience. You can go through the below link which is description of fulfillment API call. getOrder--[ https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrder][1] getOrders--[ https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrders][2] Best Regards eBay Developer Support [1]: https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrder [2]: https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrders
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softwarehandel answered
Hi @ankit_developersupport . First of all, thx for your help. Maybe I'm just too stupid, but why doesn't the **getOrders** function ( https://api.ebay.com/sell/fulfillment/v1/order ) show me / include this order: 05-03816-79256 ?? If i use the **getOrder** function ( https://api.ebay.com/sell/fulfillment/v1/order?orderIds=05-03816-79256 ) the order is displayed correctly and i can not tell the difference to other orders... ( Same problem occurs with orderId 14-03840-38611 ) Regards
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board85 answered
Hi @ankit_developersupport, have you found a solution for this problem? Regards
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m_2539 answered
@ankit_developersupport we have the exact same issue: The getOrders function ( https://api.ebay.com/sell/fulfillment/v1/order ) does not show the order "10-04393-16184" The getOrder function ( https://api.ebay.com/sell/fulfillment/v1/order?orderIds=10-04393-16184) displayed the order correctly
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sanjiv_developersupport answered
Hi @m_2539, The Fulfillment API covers only the transactions that have completed the checkout process. This API does not cover pending payment purchases that require upfront payment before shipment. Ref: https://developer.ebay.com/api-docs/sell/fulfillment/static/overview.html
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t.korth answered
Hello @sanjiv_developersupport, I have got the same problem with the getOrders function. I try to retrieve all open, not already paid orders but I don't get the newest order. Is the function getOrders not the right one to get all open orders? Best regards Tino
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