getOrders does not show all orders

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softwarehandel asked · Sep 03, 2019 at 05:54 AM

getOrders does not show all orders

If using the getOrders method not all valid orders are returned. But the orders are shown when using the getOrder method. Example: https://api.ebay.com/sell/fulfillment/v1/order?filter=creationdate:%5B2019-08-20T00:00:00.000Z..%5D&limit=50&offset=0 This order is missing in the response of the above request: https://api.ebay.com/sell/fulfillment/v1/order?orderIds=05-03816-79256 Regards

getorders-ebay-api

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Answer 1 · 2019-09-12T00:30:03Z

softwarehandel answered · Sep 12, 2019 at 12:30 AM

Hi @ankit_developersupport . First of all, thx for your help. Maybe I'm just too stupid, but why doesn't the **getOrders** function ( https://api.ebay.com/sell/fulfillment/v1/order ) show me / include this order: 05-03816-79256 ?? If i use the **getOrder** function ( https://api.ebay.com/sell/fulfillment/v1/order?orderIds=05-03816-79256 ) the order is displayed correctly and i can not tell the difference to other orders... ( Same problem occurs with orderId 14-03840-38611 ) Regards

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Answer 2 · 2019-09-11T07:36:28Z

softwarehandel answered · Sep 11, 2019 at 07:36 AM

Hi @ankit_developersupport . This means the (new) Fulfillment API isn't capable of showing me _all_ (pending) orders and i have to use the (old) Trading API? But why is the order displayed by the Fulfillment API if i call it with the specific orderId then? Regards

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Answer 3 · 2020-06-06T05:09:22Z

t.korth answered · Jun 06 at 05:09 AM

Hello @sanjiv_developersupport, I have got the same problem with the getOrders function. I try to retrieve all open, not already paid orders but I don't get the newest order. Is the function getOrders not the right one to get all open orders? Best regards Tino

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Answer 4 · 2020-06-05T08:10:04Z

sanjiv_developersupport answered · Jun 05 at 08:10 AM

Hi @m_2539, The Fulfillment API covers only the transactions that have completed the checkout process. This API does not cover pending payment purchases that require upfront payment before shipment. Ref: https://developer.ebay.com/api-docs/sell/fulfillment/static/overview.html

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Answer 5 · 2020-01-14T04:06:34Z

m_2539 answered · Jan 14 at 04:06 AM

@ankit_developersupport we have the exact same issue: The getOrders function ( https://api.ebay.com/sell/fulfillment/v1/order ) does not show the order "10-04393-16184" The getOrder function ( https://api.ebay.com/sell/fulfillment/v1/order?orderIds=10-04393-16184) displayed the order correctly

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Answer 6 · 2020-01-09T10:36:05Z

board85 answered · Jan 09 at 10:36 AM

Hi @ankit_developersupport, have you found a solution for this problem? Regards

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Answer 7 · 2019-09-11T21:12:32Z

ankit_developersupport answered · Sep 11, 2019 at 09:12 PM

Hi @softwarehandel, Apologize for the inconvenience. You can go through the below link which is description of fulfillment API call. getOrder--[ https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrder][1] getOrders--[ https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrders][2] Best Regards eBay Developer Support [1]: https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrder [2]: https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrders

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Answer 8 · 2019-09-11T05:19:46Z

ankit_developersupport answered · Sep 11, 2019 at 05:19 AM

Hi @softwarehandel, you can go through the attached document : [ https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetOrders.html][1] Best Regards eBay Developer Support [1]: https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetOrders.html

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