getOrders does not show all orders

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softwarehandel asked Sep 3, '19

getOrders does not show all orders

If using the getOrders method not all valid orders are returned. But the orders are shown when using the getOrder method. Example: https://api.ebay.com/sell/fulfillment/v1/order?filter=creationdate:%5B2019-08-20T00:00:00.000Z..%5D&limit=50&offset=0 This order is missing in the response of the above request: https://api.ebay.com/sell/fulfillment/v1/order?orderIds=05-03816-79256 Regards

getorders-ebay-api

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Answer 1 · 2019-09-11T05:19:46Z

ankit_developersupport answered Sep 11, '19

Hi @softwarehandel, you can go through the attached document : [ https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetOrders.html][1] Best Regards eBay Developer Support [1]: https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetOrders.html

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Answer 2 · 2019-09-11T07:36:28Z

softwarehandel answered Sep 11, '19

Hi @ankit_developersupport . This means the (new) Fulfillment API isn't capable of showing me _all_ (pending) orders and i have to use the (old) Trading API? But why is the order displayed by the Fulfillment API if i call it with the specific orderId then? Regards

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Answer 3 · 2019-09-11T21:12:32Z

ankit_developersupport answered Sep 11, '19

Hi @softwarehandel, Apologize for the inconvenience. You can go through the below link which is description of fulfillment API call. getOrder--[ https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrder][1] getOrders--[ https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrders][2] Best Regards eBay Developer Support [1]: https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrder [2]: https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrders

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Answer 4 · 2019-09-12T00:30:03Z

softwarehandel answered Sep 12, '19

Hi @ankit_developersupport . First of all, thx for your help. Maybe I'm just too stupid, but why doesn't the **getOrders** function ( https://api.ebay.com/sell/fulfillment/v1/order ) show me / include this order: 05-03816-79256 ?? If i use the **getOrder** function ( https://api.ebay.com/sell/fulfillment/v1/order?orderIds=05-03816-79256 ) the order is displayed correctly and i can not tell the difference to other orders... ( Same problem occurs with orderId 14-03840-38611 ) Regards

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Answer 5 · 2020-01-09T10:36:05Z

board85 answered Jan 9, '20

Hi @ankit_developersupport, have you found a solution for this problem? Regards

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Answer 6 · 2020-01-14T04:06:34Z

m_2539 answered Jan 14, '20

@ankit_developersupport we have the exact same issue: The getOrders function ( https://api.ebay.com/sell/fulfillment/v1/order ) does not show the order "10-04393-16184" The getOrder function ( https://api.ebay.com/sell/fulfillment/v1/order?orderIds=10-04393-16184) displayed the order correctly

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Answer 7 · 2020-06-05T08:10:04Z

sanjiv_developersupport answered Jun 5, '20

Hi @m_2539, The Fulfillment API covers only the transactions that have completed the checkout process. This API does not cover pending payment purchases that require upfront payment before shipment. Ref: https://developer.ebay.com/api-docs/sell/fulfillment/static/overview.html

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Answer 8 · 2020-06-06T05:09:22Z

t.korth answered Jun 6, '20

Hello @sanjiv_developersupport, I have got the same problem with the getOrders function. I try to retrieve all open, not already paid orders but I don't get the newest order. Is the function getOrders not the right one to get all open orders? Best regards Tino

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