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niputharuksh-0 asked

App check (To increase api call limits upto 1.5 million for production) cannot be submitted

We are planning to release our web site for the production and for that now we need to increase our search API call limits from developer mode (5000) to 1.5 million via Compatible Application Check. So we have completed the form and when we try to submit the form it countinously generate **There was an error. If this problem persists, contact the eBay Developers Program for support.** We have tried number of times for two days but still the same error. Could anyone say is there is anything I can do. I know as in the error I need to contact support but it cost least 75 $. So we are stuck at the end of our development. Thanks
search-apiapi call limitscompatible application check
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ankit_developersupport answered
HI @niputharuksh-0, Please share you eBay user ID with us we will do for you.But, for this you have to complete your form and save it by clicking on '**Save As Draft**'. Best Regards, eBay Developer Support.
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Dear @ankit_developersupport Thanks for fast feed back. This is our Dev ID : 9327b240-b1fb-438a-bb29-da60a9782292 . Please let me know if you need anything. Thanks, Nipun
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ankit_developersupport answered
HI @niputharuksh-0 , We found that there is no draft Ticket,so we can not submit an App check without any information.Can you please retry and send us screenshot as you know App check is free of cost if you are still getting the same error. Best Regards eBay Developer Support
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