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phil2fer66 avatar image
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phil2fer66 asked

API limits

I've been trying for months to send a request from this page https://developer.ebay.com/my/support/tickets?tab=app-check and I have an error as an answer : "An error occurred while processing your request." I've tried all kinds of browsers and always made mistakes someone has an answer ?????? Thks
api-limit
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ankit_developersupport avatar image
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ankit_developersupport answered
HI @phil2fer66, Apologize for the inconvenience. Let us know your eBay Developer user name and also provide a screenshot of the problem you are getting: " An error occurred while processing your request." Best Regards, eBay Developer Support
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phil2fer66 avatar image
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phil2fer66 answered
Hi, Username: netdev11 Screenshot : only this message : Error. An error occurred while processing your request. Thks
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ankit_developersupport avatar image
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ankit_developersupport answered
Hi@phil2fer66, Click on “Save as a draft” in the App Check. We can submit the ticket on your behalf. Also, please get information such as 1) Browser Used 2) Browser Version
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phil2fer66 avatar image
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phil2fer66 answered
Firefox OSX 68.0.2 (64 bits) “Save as a draft” : Saved Successfully..! => ??? Thks
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phil2fer66 avatar image
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phil2fer66 answered
And ???????
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phil2fer66 avatar image
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phil2fer66 answered
There was an error. If this problem persists, contact the eBay Developers Program for support......................
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clickimusprime avatar image
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clickimusprime answered
There's a cache or cookie or session timeout issue on the submit form if you walk away for a bit, or take too long to fill it out, it will reject the page submits. More than once, I had to copy all the contents to a text file and then refresh and paste it all back in to get it to submit clean. And you lose all the entries if you don't remember to do that.
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