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sleep122hotel avatar image
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sleep122hotel asked

Unable to set type of seller in sandbox

We are unable to post offer to eBay sandbox by using the account testuser_cultbaydevteam due to following error 21532 Serious Error Short error: You have not specified in my eBay whether you are a private or business seller. Long error: You have not specified in my eBay whether you are a private or business seller. Your selling privileges will be suspended until you specify your account type. Please update your registration data in my eBay. But there is no provision in eBay sandbox to set the type of seller. Can anyone please set the account type manually to business account.
ebay sandbox account problem
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sanjeev_developersupport avatar image
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sanjeev_developersupport answered
Hi @sleep122hotel, We have set account type to "Business" for sandbox username: testuser_cultbaydevteam Thank you for your patience.
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pari_798294 avatar image
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pari_798294 answered

Hi @sanjeev_developersupport

I've the same problem with test user testuser_prighi in my sandbox.

Could you, please, set the account type for my user too?.

Thank you a lot.

Paolo Righi.

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sagar_developersupport avatar image
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sagar_developersupport answered

HI @pari_798294,

I have specified sandbox account 'testuser_prighi' as business account.

Best Regards
eBay Developer Support

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Same problem here with testuser_balajtii, could you update the account to business type?

The https://scgi.sandbox.ebay.com/ws/eBayISAPI.dll?ChangeRegistrationAccountType&guest=1 link gives me Http/1.1 Service Unavailable error.

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pawel_6979 avatar image
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pawel_6979 answered

Can you also set my account to business type? testuser_zbigniew

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Hi @pawel_6979,

Please submit a contact-us request for "I need to link my eBay and PayPal Sandbox accounts.

"Please navigate to URL https://developer.ebay.com/contact-us and follow the steps given below:

1. Go to the "Help with the eBay Sandbox" section.

2. Open the "I need to link my eBay and PayPal Sandbox accounts"

3. Fill the mentioned information and Submit a request.

Best regards,

eBay Developer Support

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pawel_6979 avatar image pawel_6979 sagar_developersupport ♦♦ ·

I sent the form 4 days ago and still receiving message:

You have not specified in my eBay whether you are a private or business seller. Your selling privileges will be suspended until you specify your account type. Please update your registration data in my eBay.

Also url https://scgi.sandbox.ebay.com/ws/eBayISAPI.dll?ChangeRegistrationAccountType&guest=1 doesn't works

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