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threerb avatar image
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threerb asked

Bug in ebay Site - getOrders and getOrdersTransactions not returning ShippedTime

When an order is marked shipped in the eBay UI by checking the box to the left and going to the Shipping button dropdown and selecting marked as shipped, when making an API call the ShippedTime field is not filled out even though in the UI it shows as shipped. Does anyone else have this issue?
getordersbugbug report
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poundmonkey avatar image
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poundmonkey answered
We are having the same issue
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poundmonkey answered
Are u able to get shipped Time? If so whats the API Call are you using in getting it?
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sanjeev_developersupport answered
Hi @poundmonkey, 1. Did this work previously or are you trying to make this API call for the first time? We will need much more information to help triage. And in order to triage this issue further, we need to gather private data. This is best done through a [support ticket][1] but before that please go through doc. https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetOrderTransactions.html https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetSellerTransactions.html Best Regards eBay Developer Support [1]: https://developer.ebay.com/my/support/tickets
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