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geopech0 asked ·

Too many requests when using GetMyeBaySelling

Hello, I am using the GetMyeBaySelling to get all active items on my ebay account (currently none, but it should give empty result), but all I get is this error: ================== Results for page 1 ================== Error: Too many requests. Short-duration threshold exceeded. You have exceeded the call threshold per second. Please throttle traffic for this call and then retry. I am using this code from the ebay SDK: https://github.com/davidtsadler/ebay-sdk-examples/blob/master/trading/11-get-my-ebay-selling.php and I did not exceed the API calls per day (I have just checked) and I do not know why it says I am making too many calls per second (as I don't have any products yet). What could be the reason? Did this happen to you also? Or how can I get all fixed items products that are open for selling? Thanks!
ebay-api
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sanjeev_developersupport answered ·
Hi @poundmonkey, This error is normally due to number of calls made min or for a period of 60 mins. **Short-duration call rate limit:** The GetMyeBaySelling call is one of five Trading API calls where eBay has implemented a short-duration call rate limit to restrict bursts of very high traffic, and to protect eBay's infrastructure and servers from being overloaded and/or destabilized. Per (seller) user ID, no more than 300 GetMyeBaySelling calls can be executed within any 15-second interval. If this call rate limit is exceeded at any time, the application making the called is blocked. Each time an application is blocked, the user/application must wait until the block is reset after 15 seconds. This short-duration call rate limit applies to all seller accounts, and sellers/developers cannot appeal or request for a higher limit. Please go through this doc: https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetMyeBaySelling.html Best Regards, eBay Developer Support
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poundmonkey answered ·
Having same Issue, Do anyone have the answer? @geopech0 @sanjeev_developersupport,Having same error,Do anyone have the answer? @geopech0 @sanjeev_developersupport
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sanjeev_developersupport answered ·
Hi geopech0, For any eBay bugs ticket, you do not get charged, but for user education we do charge. Hence we'd suggest you go through the doc and then reach out to support. https://developer.ebay.com/devzone/xml/docs/reference/ebay/getmyebayselling.html
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geopech0 answered ·
Thank you for your reply. I am not making too many requests per second. I am trying to get the list of products that are in sale, as shown here: https://github.com/davidtsadler/ebay-sdk-examples/blob/master/trading/11-get-my-ebay-selling.php Or is there another way/API call for this? Also, it seems that support is not free and very expensive: $75 per hour. Is there another way to solve this? Thanks!
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sanjeev_developersupport answered ·
Hi @geopech0, Thanks for reaching out us. It seems you are making too many calls in a short span and/or simultaneously. Please Slow down the number of calls, maybe 1 every 2 seconds and see how it works. If you still get the same error please create an app check ticket here: https://developer.ebay.com/my/support/tickets
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